Frosty's HVAC

Name: Frosty's HVAC
Address: 11410 Mathis Ave #03, Farmers Branch, TX 75234, Farmers Branch, TX, US
Telephone: +1469-254-0548

Reviews read through Jul 29, 2026 · Scored Aug 28, 2026 · 117 reviews read

11410 Mathis Ave #03, Farmers Branch, TX 75234

469-254-0548

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81.6

DFW Pros score

4.9★ 129 reviews117 read in full

Best for: Quick response, knowledgeable technicians

Listing details verified 12 days ago.

Frosty's HVAC ranks due to its ability to respond quickly to service requests and provide knowledgeable technicians who effectively address HVAC issues. However, ongoing complaints about communication delays and property damage during service highlight areas needing improvement. As such, they may be best for customers prioritizing immediate repairs but caution is advisable regarding care during service.

Ranked in: Best HVAC Contractors in DFW, HVAC Contractors in Farmers Branch

What reviewers consistently mention

Several reviewers mention technicians arriving promptly and effectively diagnosing AC issues, often completing repairs quickly, which enhances customer satisfaction.
Multiple customers describe the technicians as knowledgeable and friendly, providing thorough explanations of issues and solutions, contributing to a positive overall experience.

Watch out for

Multiple customers reported poor communication, particularly regarding scheduling and responsiveness, leading to frustration during service requests.
Several reviewers expressed concerns about damage to property during service calls, citing unaddressed issues related to repairs and lack of accountability from the company.
Multiple customers noted dissatisfaction with the cleanup after service, describing it as unprofessional and unacceptable.

How the reviews break down

4.9★ average from 129 Google reviews

5★
124 96%
4★
2 2%
3★
0 0%
2★
0 0%
1★
3 2%

Low ratings are rare here — 2% of reviews are one or two stars.

Frosty's HVAC provides knowledgeable service in heating, ventilation, and air conditioning. The company is noted for its punctuality, quick diagnosis, and efficient staff, offering same-day repairs and thermostat services.

Services offered by Frosty's HVAC

Air Conditioning Repair Service: Offers diagnostic and repair services for residential air conditioning systems, ensuring efficient cooling performance.
Air Conditioning Contractor: Provides installation and replacement services for air conditioning units, tailored to meet the specific needs of homeowners.
Furnace Repair Service: Specializes in diagnosing and repairing residential furnace issues to restore heating functionality.
Heating Contractor: Handles installation and maintenance of heating systems, including furnaces and heat pumps, to ensure reliable warmth.
HVAC Contractor: Delivers comprehensive HVAC services, including installation, repair, and maintenance of heating and cooling systems.

Woman-owned business

On-site service available

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible restroom

Wheelchair accessible seating

LGBTQ+ friendly

Transgender safe space

Cities

Farmers Branch

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