Floor N More

Name: Floor N More
Address: 1860 I-30, Rockwall, TX 75087, Rockwall, TX, US
Telephone: +1469-402-1094

Reviews read through Jul 3, 2026 · Scored Aug 10, 2026 · 39 reviews read

1860 I-30, Rockwall, TX 75087

469-402-1094

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52.7

DFW Pros score

4.0★ 49 reviews39 read in full

Best for: Responsive staff, professional installation

Floor N More stands out for its attentive customer service and the professionalism of its installation crews. Many reviewers appreciate the knowledgeable sales staff who help navigate product selections, while others highlight the efficiency and care shown during installation. However, some feedback indicates issues with communication and pricing transparency, suggesting a need for consistency in customer interactions. Overall, the positive experiences tend to outweigh the negatives, making it a viable option for flooring projects.

Ranked in: Best Flooring Contractors in DFW, Flooring Contractors in Rockwall

What reviewers consistently mention

Several reviewers mention a high level of customer service, particularly praising the responsiveness and helpfulness of staff, especially salespeople like Brent and Alonzo.
Many customers express satisfaction with the quality of installation, noting that crews were professional, completed work promptly, and left homes clean upon completion.

Watch out for

Multiple customers report issues with communication and scheduling, indicating delays in appointments and quotes that were not followed up as promised.
Several reviewers mention concerns regarding pricing practices, specifically accusations of bait and switch tactics related to advertised installation costs.
A few customers experienced problems with the quality of initial work, leading to additional repairs and corrections after poor job performance from subcontractors.

How the reviews break down

4.0★ average from 49 Google reviews

5★
32 65%
4★
6 12%
3★
1 2%
2★
1 2%
1★
9 18%

20% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Floor N More specializes in flooring solutions, including new floors, laminate, tile, and vinyl options. The company also offers services for master showers and granite countertops in Rockwall.

Services offered by Floor N More

Flooring Store: Offers a variety of flooring options, including wood, vinyl, tile, and laminate.
Carpet Installer: Provides professional installation services for various types of carpet.
Carpet Store: Features a selection of carpets suitable for different styles and budgets.
Contractor: Handles a range of home improvement projects, including plumbing and electrical work.
Countertop Contractor: Specializes in the installation of countertops in various materials.
Countertop Store: Offers a selection of countertops, including options for kitchen and bath.
Painter: Provides interior and exterior painting services for residential properties.
Remodeler: Offers remodeling services for kitchens, bathrooms, and other areas of the home.
Tile Store: Features a range of tile options for flooring and wall applications.
Wood Supplier: Supplies various types of wood for flooring and other construction needs.