First Class Pools & Spas Dallas

Name: First Class Pools & Spas Dallas
Address: 4411 Glenview Dr, Sachse, TX 75048, Sachse, TX, US
Telephone: +1972-437-0844

Reviews read through Jun 26, 2026 · Scored Aug 28, 2026 · 10 reviews read

4411 Glenview Dr, Sachse, TX 75048

972-437-0844

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59.4

DFW Pros score

4.2★ 10 reviews10 read in full

Best for: Creative pool designs, detailed project updates

Listing details verified 3 days ago.

First Class Pools & Spas distinguishes itself with strong design capabilities and attentive communication, as highlighted by many positive reviews. Customers report a pleasant experience with their project coordination and overall pool aesthetics. However, the presence of serious complaints about delays and contractor management indicates a need for caution. Prospective clients should weigh the impressive design work against potential service challenges.

Ranked in: Best Pool Builders in DFW

What reviewers consistently mention

Several reviewers highlight effective communication throughout the construction process, noting that the team provided regular updates and answered questions promptly.
Multiple customers appreciate the attention to detail in design, mentioning how the team translated their ideas into aesthetically pleasing and functional pool layouts.

Watch out for

Several reviewers report significant delays in project completion, citing timelines that extended far beyond initial estimates.
Multiple customers express concerns regarding service quality, mentioning issues with subcontractors and lack of accountability during the construction process.
Some customers noted problems with communication and transparency, particularly when it came to changes in project scope and pricing.

How the reviews break down

4.2★ average from 10 Google reviews

5★
8 80%
4★
0 0%
3★
0 0%
2★
0 0%
1★
2 20%

20% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

First Class Pools & Spas specializes in custom swimming pool design, focusing on backyard aesthetics and effective communication throughout the planning process. Attention to detail and innovative ideas are central to their approach.

Services offered by First Class Pools & Spas Dallas

Swimming Pool Contractor: This contractor specializes in designing and constructing custom luxury pools tailored to individual client visions and preferences.

On-site service available