Firehouse Heating and Air

Name: Firehouse Heating and Air
Address: 1785 I-30 Frontage Rd #101, Rockwall, TX 75087, Rockwall, TX, US
Telephone: +1469-247-3234

Reviews read through Aug 7, 2026 · Scored Aug 11, 2026 · 122 reviews read

1785 I-30 Frontage Rd #101, Rockwall, TX 75087

469-247-3234

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91.0

DFW Pros score

4.9★ 486 reviews122 read in full

Best for: Honesty in service and knowledgeable technicians

Listing details verified 9 days ago.

Firehouse Heating and Air stands out in the Rockwall area for its commitment to honesty and professional service in HVAC maintenance and repairs. Reviewers highlight the expertise of the technicians and their clear communication about what services are genuinely needed, fostering customer trust. While there are occasional scheduling and communication hiccups, the overall sentiment remains strongly positive, making them a reliable choice for HVAC needs.

Ranked in: Best HVAC Contractors in DFW, HVAC Contractors in Rockwall

What reviewers consistently mention

Several reviewers note that Firehouse Heating and Air is praised for providing honest assessments and not recommending unnecessary repairs. This is highlighted by multiple instances where technicians found no issues when previous companies suggested costly fixes, contributing to trust in their service.
Reviewers frequently mention the professionalism and knowledge of the technicians at Firehouse Heating and Air. Many customers cite positive interactions, detailing how technicians thoroughly explained issues and repair options in a clear manner.

Watch out for

Some reviewers express concerns about communication issues, particularly with scheduling and follow-up. Occasionally, there were mentions of misunderstandings regarding callbacks or service timing, although the technicians' performance was generally rated positively.
A few customers noted delays or miscommunications regarding service appointments, leading to minor frustrations, although these instances appear to have been resolved satisfactorily.

How the reviews break down

4.9★ average from 486 Google reviews

5★
470 97%
4★
5 1%
3★
3 1%
2★
3 1%
1★
5 1%

Low ratings are rare here — 2% of reviews are one or two stars.

Firehouse Heating and Air offers HVAC services including system inspections, duct cleaning, and heat pump repairs. The staff is known for being respectful and informative, with a focus on fair pricing and no upselling.

Services offered by Firehouse Heating and Air

Air Conditioning Contractor: Offers professional air conditioning installation and maintenance services, ensuring efficient cooling solutions for residential and commercial spaces.
Air Conditioning Repair Service: Provides prompt repair services for air conditioning systems, addressing various issues to restore comfort and functionality.
Air Conditioning System Supplier: Supplies a range of air conditioning systems, catering to diverse needs with options for both residential and commercial applications.
Furnace Repair Service: Delivers reliable furnace repair services, focusing on restoring heating systems to optimal performance.
Heating Contractor: Specializes in heating system installation and maintenance, ensuring effective and efficient heating solutions.
Heating Equipment Supplier: Offers a selection of heating equipment, providing options suitable for various residential and commercial heating requirements.
Hvac Contractor: Provides comprehensive HVAC services, including installation, repair, and maintenance for heating and cooling systems.