Facilitec Southwest

Name: Facilitec Southwest
Address: 2300 Cold Springs Rd, Fort Worth, TX 76106, Fort Worth, TX, US
Telephone: +1866-466-3339

Reviews read through Aug 7, 2026 · Scored Aug 14, 2026 · 138 reviews read

2300 Cold Springs Rd, Fort Worth, TX 76106

866-466-3339

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85.7

DFW Pros score

4.8★ 440 reviews138 read in full

Best for: Efficient cleaning with friendly personnel

Facilitec Southwest stands out for its efficient cleaning services and positive interactions with staff, particularly Gerald and Colby, who consistently receive recognition for their professionalism and friendliness. However, the company faces challenges with inconsistent service quality and communication issues, indicating areas for improvement that could enhance customer satisfaction and reliability.

What reviewers consistently mention

Multiple customers report that the crew members, particularly Gerald and Colby, demonstrate professionalism and a positive attitude during their work. They often receive praise for their friendliness and courteous demeanor.
Several reviewers highlight the efficiency of the cleaning services, noting that crews typically complete jobs quickly without sacrificing thoroughness. This efficiency is appreciated in time-sensitive business environments.

Watch out for

Several customers express frustration over instances of incomplete jobs or negligence, such as equipment being left behind or areas not being cleaned properly. These complaints suggest inconsistencies in service quality.
Multiple reviewers point out issues with communication regarding service expectations and timing. Some felt that the team did not follow up appropriately on their concerns or left tasks unaddressed.

How the reviews break down

4.8★ average from 440 Google reviews

5★
402 91%
4★
14 3%
3★
6 1%
2★
3 1%
1★
15 3%

Low ratings are rare here — 4% of reviews are one or two stars.

Facilitec Southwest offers janitorial services with a focus on professional and polite staff. Their expertise includes hood cleaning, kitchen cleaning, and detailed attention to various cleaning tasks.

Services offered by Facilitec Southwest

Air Duct Cleaning Service: This service includes thorough cleaning of air ducts to improve indoor air quality and enhance HVAC system efficiency.
Fire Protection Consultant: Consultation services focus on assessing fire safety measures and compliance with relevant regulations to ensure facility safety.
Fire Protection Service: Fire protection services include installation and maintenance of fire suppression systems to help safeguard commercial properties.
Janitorial Service: Janitorial services encompass comprehensive cleaning solutions tailored for commercial kitchens and restaurants, ensuring compliance with safety standards.
Pressure Washing Service: Pressure washing services effectively remove dirt, grease, and grime from various surfaces, enhancing the appearance and safety of exterior areas.