Custom Dental of Denton

Name: Custom Dental of Denton
Address: 4200 N Interstate 35, Denton, TX 76207, Denton, TX, US
Telephone: +1940-293-2127

Reviews read through Aug 4, 2026 · Scored Aug 6, 2026 · 119 reviews read

4200 N Interstate 35, Denton, TX 76207

940-293-2127

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75.3

DFW Pros score

5.0★ 253 reviews119 read in full

Best for: Friendly staff, clear communication, comfortable visits

Custom Dental of Denton is noted for its friendly and welcoming staff, which contributes to a comfortable atmosphere during dental visits. Patients highlight the clear and thorough communication from Dr. Kasali and his team regarding treatment options, fostering an environment that feels personal rather than merely transactional. However, concerns about insurance clarity and inconsistent customer service have been raised by some customers, impacting the overall reputation.

Ranked in: Best Dentists in DFW, Dentists in Denton

What reviewers consistently mention

Several reviewers mention that the staff at Custom Dental of Denton is friendly and welcoming, creating a positive atmosphere during visits.
Many customers highlight the clear communication and thorough explanations provided by Dr. Kasali and his team, particularly regarding treatment options.
Multiple customers appreciate the office's approach to patient care, noting they felt more like family than just another patient.
Several reviewers specifically mention feeling comfortable and at ease during procedures, thanks to the staff's supportive demeanor.
Reviewers indicate that the office promptly addresses insurance concerns and provides detailed information about coverage before treatments occur.

Watch out for

A number of customers express dissatisfaction with the clarity of insurance coverage, reporting unexpected bills for services that were claimed to be covered.
Several reviewers note complaints about customer service, including poor communication and difficulty getting responses to inquiries.
There are mentions of experiences that felt more transactional than personal, with customers feeling pressured for additional treatments that were not initially discussed.

How the reviews break down

5.0★ average from 253 Google reviews

5★
250 99%
4★
0 0%
3★
1 0%
2★
0 0%
1★
2 1%

Low ratings are rare here — 1% of reviews are one or two stars.

Custom Dental of Denton offers a range of services including dental cleanings, x-rays, and fillings. Patients can expect a supportive atmosphere and access to information about dental care and payment options.

Services offered by Custom Dental of Denton

Dentist: Offers a range of dental services, including preventive care, restorative treatments, and cosmetic procedures.
Dental Clinic: Provides comprehensive dental care with a focus on patient comfort and modern treatment techniques.

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible restroom

Restrooms available

Appointment required

Appointments recommended

Accepts credit cards