What are the hospital's weekend hours?

The Emergency Room operates 24/7, including weekends and holidays. MedSurg and ICU areas are also open on weekends, while administrative staff is available Monday to Friday from 9 AM to 5 PM.

How can I access my medical records?

To obtain medical records, visit the hospital with identification during business hours and submit a request.

Is there a primary doctor available at the hospital?

Yes, Dr. Furmosah is a primary doctor who works at the facility.

How can I pay my hospital bills online?

For online bill payment options, contact the billing department for assistance.

What was the hospital's previous name?

Before rebranding in January 2021, the hospital was known as Crescent Medical Center Lancaster.

Crescent Regional Hospital

Name: Crescent Regional Hospital
Address: 2600 W Pleasant Run Rd, Lancaster, TX 75146, Lancaster, TX, US
Telephone: +1469-297-5321

Reviews read through Aug 23, 2026 · Scored Aug 28, 2026 · 136 reviews read

2600 W Pleasant Run Rd, Lancaster, TX 75146

469-297-5321

Visit Website

67.4

DFW Pros score

4.3★ 1,307 reviews136 read in full

Best for: Compassionate nursing staff, welcoming front desk service

Listing details verified 6 days ago.

Crescent Regional Hospital is noted for its compassionate nursing staff who provide attentive care, which stands out positively in many reviews. However, significant complaints regarding delayed diagnostics and staff rudeness hinder its reputation. While some patients report excellent experiences, the overall sentiment reflects a concerning trend of service inconsistency, particularly in critical care situations.

Ranked in: Best Surgeons in DFW

What reviewers consistently mention

Several reviewers mention that the nursing staff provides compassionate and attentive care to patients during their stay.
Multiple customers highlight that the front desk staff, particularly Jennifer, is consistently friendly and helpful, contributing to a welcoming environment.

Watch out for

Several reviewers report significant concerns regarding delayed care and lack of proper diagnostics, resulting in serious health risks.
Multiple customers express dissatisfaction with rude interactions from registration and support staff, impacting their overall experience.

How the reviews break down

4.3★ average from 1,307 Google reviews

5★
1,028 79%
4★
69 5%
3★
20 2%
2★
11 1%
1★
179 14%

15% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Services offered by Crescent Regional Hospital

Hospital: This facility provides acute care with 84 beds and various specialized services, including cardiology and orthopedics.
Bariatric Surgeon: The hospital offers bariatric surgery options to assist with weight management and related health issues.
Cardiologist: Cardiology services include advanced diagnostics and treatment options for heart-related conditions.
Diagnostic Center: The diagnostic center provides a range of imaging and testing services to support accurate medical evaluations.
Drug Testing Service: Drug testing services are available to support workplace compliance and health assessments.
Emergency Room: A 24-hour emergency room is equipped to handle urgent medical situations and provide immediate care.
Home Health Care Service: Home health care services are offered to assist patients with recovery and daily living activities in their homes.
Medical Clinic: The medical clinic provides a variety of outpatient services for routine and preventive healthcare.
Medical Lab: A medical lab facilitates a range of tests to aid in diagnosis and treatment planning.
Orthopedic Clinic: The orthopedic clinic specializes in diagnosing and treating musculoskeletal conditions and injuries.
Physiotherapy Center: Physiotherapy services focus on rehabilitation and recovery through tailored exercise and treatment plans.
Podiatrist: Podiatry services address foot and ankle conditions, offering assessments and treatment options.
Surgical Center: The surgical center is equipped for various surgical procedures, including those related to cardiology and orthopedics.

Woman-owned business

Wheelchair accessible entrance

Wheelchair accessible parking

Wheelchair accessible restroom

Wheelchair accessible seating

LGBTQ+ friendly

Transgender safe space

Accepts credit cards

Frequently Asked Questions

Cities

Lancaster

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