Do you conduct background checks on employees?

Yes, comprehensive background checks are conducted on all employees to ensure client safety and security.

What is your policy for cleaning during COVID-19?

Cleaning protocols follow CDC guidelines, including enhanced disinfection of high-touch surfaces and the use of personal protective equipment.

Do you offer recurring or one-time cleaning services?

Both recurring cleaning services and one-time cleaning for special events or deep cleans are available.

What is your cancellation policy?

A 24-hour notice is required for cancellations. Cancellations with less notice may incur a fee.

What are your business hours?

Business office hours are from 9:00 AM to 5:30 PM, while cleaning services are available 24/7.

Craddock's Cleaning Services

Name: Craddock's Cleaning Services
Address: 1346 Meadow Creek Dr, Lancaster, TX 75146, Lancaster, TX, US
Telephone: +1214-460-1002

Reviews read through Jun 21, 2026 · Scored Aug 14, 2026 · 55 reviews read

1346 Meadow Creek Dr, Lancaster, TX 75146

214-460-1002

Visit Website

66.0

DFW Pros score

4.8★ 61 reviews55 read in full

Best for: Thorough cleaning, great customer service

Craddock's Cleaning Services stands out for its thorough cleaning and strong customer service, with many reviewers emphasizing the team's attention to detail and responsiveness. While the company has garnered numerous positive reviews, some customers have reported inconsistent experiences, particularly regarding service completion and professionalism. This blend of strengths and weaknesses signals that prospective customers may experience great results but should set clear expectations.

Ranked in: Best Janitorial Services in DFW

What reviewers consistently mention

Several reviewers note that Craddock's Cleaning Services consistently delivers thorough cleaning results, often exceeding customer expectations in both residential and commercial settings.
Many customers appreciate the professionalism and responsiveness of Jeremy and his team, highlighting their effective communication and flexibility in accommodating special requests.

Watch out for

Several customers report issues with inconsistent service quality, including incomplete jobs and unprofessional behavior from the cleaning crew.
Some reviewers express concerns regarding pricing, stating that they were charged for services that were not completed or felt the rates were too high compared to the quality of service received.
A few reviewers mention incidents of inappropriate behavior by team members, which negatively impacted their overall experience.

How the reviews break down

4.8★ average from 61 Google reviews

5★
57 93%
4★
1 2%
3★
1 2%
2★
0 0%
1★
2 3%

Low ratings are rare here — 3% of reviews are one or two stars.

Craddock's Cleaning Services offers deep cleaning and janitorial services with a professional team known for punctuality and attention to detail, ensuring a clean environment in Lancaster.

Services offered by Craddock's Cleaning Services

Janitorial Service: Offers commercial cleaning with a focus on consistent quality, measurable results, and compliance documentation for facility managers.
Cleaners: Provides professional cleaning services tailored to various commercial environments, ensuring reliability and thoroughness.
Sanitation Service: Delivers sanitation solutions aimed at maintaining hygiene standards in commercial spaces, addressing urgent cleaning needs promptly.
Window Cleaning Service: Specializes in cleaning windows for commercial buildings, ensuring clarity and cleanliness without compromising safety.