Comfort Dental - Richardson
Reviews read through Aug 6, 2026 · Scored Aug 6, 2026 · 115 reviews read
Listing details verified yesterday.
Comfort Dental in Richardson distinguishes itself with commendable scheduling reliability and a knowledgeable team led by Dr. McCormick and Dr. Dong. However, some reviewers express concerns about communication and unexpected costs, suggesting potential variability in customer experience. Those prioritizing prompt service and professional care may appreciate the strengths of this dental office.
What reviewers consistently mention
Several reviewers report positive experiences with the office's scheduling and timely appointments, highlighting swift check-ins and prompt service.
Multiple customers express satisfaction with the professionalism and expertise of Dr. McCormick and Dr. Dong, noting their thorough explanations and care during procedures.
Watch out for
Several reviewers describe issues with communication and customer service, indicating frustrations with staff responses and management availability.
A few customers mention unexpected charges and treatment plans that deviated from initial expectations, particularly regarding the Comfort Dental Gold Plan and cleaning procedures.
How the reviews break down
4.7★ average from 523 Google reviews
- 5★469 90%
- 4★19 4%
- 3★7 1%
- 2★4 1%
- 1★24 5%
5% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Comfort Dental - Richardson
- Dentist
Offers a range of dental services including routine check-ups, cleanings, fillings, and preventive care to maintain oral health.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Restrooms available
- Appointments recommended
- Accepts credit cards
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