CC Carpet
Reviews read through Nov 18, 2025 · Scored Aug 10, 2026 · 78 reviews read
Best for: Friendly sales team, efficient installation crews
CC Carpet offers a range of flooring options with a friendly sales team that receives consistent praise for their helpfulness. However, the business is significantly hindered by repeated complaints about the installation quality and poor communication regarding timelines and warranty claims. These recurring issues impact overall customer satisfaction, making potential clients weigh the pros against the substantial risks of installation-related problems.
What reviewers consistently mention
Several reviewers note that the sales team is helpful and friendly, providing a positive initial customer experience.
Multiple customers mention that installation crews are efficient and courteous, completing jobs promptly and cleaning up afterward.
Watch out for
Several reviewers describe issues with poor installation quality, citing problems such as gaps between planks, popping up floors, and poorly finished thresholds.
Multiple customers report significant communication issues, including delays in service and difficulty reaching warranty support, leading to frustration and unmet expectations.
How the reviews break down
4.0★ average from 92 Google reviews
- 5★65 71%
- 4★3 3%
- 3★0 0%
- 2★3 3%
- 1★21 23%
26% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by CC Carpet
- Flooring Store
A selection of hardwood, laminate, tile, vinyl, and carpet options is available for residential flooring projects.
- Bathroom Remodeler
Services include the installation of various flooring types and materials suitable for bathroom renovations.
- Carpet Store
A range of carpet styles and textures is offered to enhance residential spaces.
- Countertop Store
Various countertop materials, including natural stone, are available for kitchen and bathroom projects.
- Tile Store
A diverse assortment of tile options is provided for both flooring and wall applications.
- Wood And Laminate Flooring Supplier
Supplies a variety of wood and laminate flooring options for residential use.
- Wood Floor Installation Service
Professional installation services are available for hardwood flooring projects.
- On-site service available
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Appointment required
- Accepts credit cards
Cities
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