Carroll Service Co
Reviews read through Aug 5, 2026 · Scored Aug 28, 2026 · 89 reviews read
Listing details verified yesterday.
Carroll Service Company has carved out a reputation for quick responses and professional service, with numerous reviews emphasizing the ability to handle emergency situations effectively. Although there are notable concerns regarding customer service and variable experiences with warranty issues, customers frequently commend the reliable communication and timeliness of their service. This balance of strengths and weaknesses shapes their presence in the local market.
What reviewers consistently mention
Several reviewers describe prompt service with technicians arriving on the same day for urgent issues, ensuring quick resolutions for electrical problems.
Multiple customers highlight the professionalism and communication skills of the technicians, noting their thoroughness and clarity in explaining work done.
Watch out for
Several reviewers report negative experiences with customer service, citing rudeness and unprofessional behavior when issues arose regarding warranties or previous work.
A few customers express concerns about the quality of work, indicating dissatisfaction with the handling of certain jobs which left them feeling misled or frustrated.
Multiple reviewers mention higher costs compared to initial estimates due to the additional work required, which became an issue in their overall experience.
How the reviews break down
4.8★ average from 87 Google reviews
- 5★83 95%
- 4★0 0%
- 3★0 0%
- 2★0 0%
- 1★4 5%
Low ratings are rare here — 5% of reviews are one or two stars.
Services offered by Carroll Service Co
- Electrician
Offers licensed electrical services including safety inspections, breaker panel repairs, recessed lighting design, and whole-house surge protection.
- Electric Vehicle Charging Station Contractor
Provides installation and support for electric vehicle charging stations, ensuring safe and efficient charging solutions for residential and commercial properties.
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