C & B Electric & Security

Reviews read through Jul 1, 2026 · Scored Aug 8, 2026 · 122 reviews read

64.2
DFW Pros score
4.1 255 reviews122 read in full

Best for: Responsive service, professional technicians

C & B Electric & Security

C & B Electric & Security stands out for the professionalism of its technicians and their efficient handling of installations and repairs. Customers appreciate the responsiveness to warranty issues and the overall courtesy displayed during service calls. However, the company faces challenges with missed appointments and inconsistent communication, which may impact reliability. This mix of positive and negative experiences influences their ranking.

What reviewers consistently mention

  • Several reviewers note that the technicians are friendly and communicate effectively during service visits.

  • Multiple customers highlight that C&B Electric is responsive to warranty issues and provides prompt service when scheduling follow-ups.

  • Reviewers identify the technicians as detail-oriented, ensuring thorough work during installations and repairs.

  • A few reviews mention positive experiences with specific technicians who provided efficient and satisfactory service.

  • Some customers appreciate the professional appearance and courtesy of service technicians while on-site.

Watch out for

  • Several customers report significant issues with poor communication, including missed appointments without notifications.

  • Multiple reviewers express dissatisfaction with the quality of work, citing serious electrical problems shortly after services were provided.

  • Several reviewers indicate difficulty in reaching customer service, mentioning unreturned calls and lack of timely responses to inquiries.

How the reviews break down

4.1★ average from 255 Google reviews

  • 5
    192 75%
  • 4
    3 1%
  • 3
    2 1%
  • 2
    5 2%
  • 1
    53 21%

23% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

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