What options do you have for air duct sealing?

Burnside Air Conditioning & Heating offers air duct sealing services to improve HVAC efficiency. The team assesses ductwork for leaks and provides tailored solutions.

What should I do if my HVAC system is not heating properly?

Check the thermostat settings and inspect air filters for clogs. If issues persist, a professional diagnosis may be necessary.

How quickly can a technician arrive for service?

Technicians are scheduled to arrive within an hour of a service call, though this may vary depending on demand.

Do you charge extra for after-hours calls?

There is no additional fee for after-hours service calls.

When should I schedule furnace maintenance?

Furnace maintenance is scheduled in the fall, ideally in September or October, to prepare for winter and improve efficiency.

Burnside Air Conditioning, Heating & Plumbing

Name: Burnside Air Conditioning, Heating & Plumbing
Address: 555 Berry Ave, McKinney, TX 75069, McKinney, TX, US
Telephone: +1972-562-7789

Reviews read through Aug 7, 2026 · Scored Aug 28, 2026 · 142 reviews read

555 Berry Ave, McKinney, TX 75069

972-562-7789

Visit Website

84.1

DFW Pros score

4.9★ 1,277 reviews142 read in full

Best for: Quick response and thorough service.

Listing details verified today.

Burnside Air Conditioning, Heating & Plumbing has garnered positive recognition for its responsive service and knowledgeable technicians. Many reviews commend the thorough and patient explanations offered by staff, which enhance customer understanding of their HVAC issues. However, complaints about inconsistent service communication and some unauthorized work suggest potential areas for improvement. Overall, their commitment to prompt service and customer education makes them a reliable choice, though attention to communication could strengthen customer trust.

Ranked in: Best HVAC Contractors in DFW, HVAC Contractors in McKinney

What reviewers consistently mention

Several reviewers highlight the technicians' professionalism and thoroughness during service calls. Many mention technicians taking extra time to explain issues and solutions in detail.
Multiple customers report quick response times and efficient service, often receiving same-day appointments and fast repairs for their HVAC issues.

Watch out for

Several reviewers express frustration with inconsistent communication regarding diagnostics and service charges, noting unexpected fees and lack of follow-up calls after assessments.
Some customers mention dissatisfaction with the quality of maintenance provided, indicating that issues were not adequately addressed during service visits.
A few reviewers report issues regarding unauthorized services being performed without prior approval, leading to disputes over charges.

How the reviews break down

4.9★ average from 1,277 Google reviews

5★
1,205 94%
4★
34 3%
3★
3 0%
2★
6 0%
1★
29 2%

Low ratings are rare here — 3% of reviews are one or two stars.

Burnside Air Conditioning & Heating specializes in HVAC services, focusing on system inspection and maintenance. They offer expertise in thermostats and attic systems, with experience in Lennox products.

Services offered by Burnside Air Conditioning, Heating & Plumbing

Air Conditioning Contractor: This business specializes in custom air conditioning solutions, including installation and maintenance of various HVAC systems.
Air Conditioning Repair Service: Expert technicians provide repair services for all types of air conditioning units, ensuring efficient cooling performance.
Furnace Repair Service: The team offers repair services for furnaces, addressing issues to maintain effective heating in residential spaces.
Heating Contractor: Services include the installation and maintenance of heating systems, tailored to meet specific comfort requirements.
HVAC Contractor: Comprehensive HVAC services encompass installation, repair, and maintenance for a range of climate control systems.