Burnside Air Conditioning, Heating & Plumbing
Reviews read through Aug 7, 2026 · Scored Aug 11, 2026 · 142 reviews read
Listing details verified 8 days ago.
Burnside Air Conditioning, Heating & Plumbing has garnered positive recognition for its responsive service and knowledgeable technicians. Many reviews commend the thorough and patient explanations offered by staff, which enhance customer understanding of their HVAC issues. However, complaints about inconsistent service communication and some unauthorized work suggest potential areas for improvement. Overall, their commitment to prompt service and customer education makes them a reliable choice, though attention to communication could strengthen customer trust.
What reviewers consistently mention
Several reviewers highlight the technicians' professionalism and thoroughness during service calls. Many mention technicians taking extra time to explain issues and solutions in detail.
Multiple customers report quick response times and efficient service, often receiving same-day appointments and fast repairs for their HVAC issues.
Watch out for
Several reviewers express frustration with inconsistent communication regarding diagnostics and service charges, noting unexpected fees and lack of follow-up calls after assessments.
Some customers mention dissatisfaction with the quality of maintenance provided, indicating that issues were not adequately addressed during service visits.
A few reviewers report issues regarding unauthorized services being performed without prior approval, leading to disputes over charges.
How the reviews break down
4.9★ average from 1,277 Google reviews
- 5★1,205 94%
- 4★34 3%
- 3★3 0%
- 2★6 0%
- 1★29 2%
Low ratings are rare here — 3% of reviews are one or two stars.
Services offered by Burnside Air Conditioning, Heating & Plumbing
- Air Conditioning Contractor
This business specializes in custom air conditioning solutions, including installation and maintenance of various HVAC systems.
- Air Conditioning Repair Service
Expert technicians provide repair services for all types of air conditioning units, ensuring efficient cooling performance.
- Furnace Repair Service
The team offers repair services for furnaces, addressing issues to maintain effective heating in residential spaces.
- Heating Contractor
Services include the installation and maintenance of heating systems, tailored to meet specific comfort requirements.
- HVAC Contractor
Comprehensive HVAC services encompass installation, repair, and maintenance for a range of climate control systems.
- On-site service available
Frequently Asked Questions
Cities
Where Burnside Air Conditioning, Heating & Plumbing ranks
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