Brakefield's Pool Service
Reviews read through Apr 30, 2026 · Scored Aug 28, 2026 · 50 reviews read
Best for: Responsive service, knowledgeable staff
Listing details verified 2 days ago.
Brakefield's Pool Service demonstrates strong customer relationships, with many reviews praising the owner's responsiveness and commitment to educating clients about pool care. However, concerns related to service consistency and quality suggest that potential customers should consider both positive experiences and reported issues before making a decision.
What reviewers consistently mention
Several reviewers highlight the responsiveness of Brakefield's Pool Service, noting quick arrival times and prompt solutions to issues, often within one day of contact. In particular, customers appreciated same-day assistance during emergencies, such as plumbing issues and storm preparations.
Multiple customers mention the knowledgeable and helpful staff at Brakefield's, noting that they not only provide effective service but also educate clients on pool maintenance. This empowers customers to better care for their pools moving forward.
Watch out for
Several reviewers report dissatisfaction with the consistency of service delivery, indicating problems such as missed cleanings and unresponsive communication from the owner, which led to frustration and unmet service expectations.
A pattern of complaints exists regarding the quality of work, including reports of pools remaining dirty after maintenance and ineffective treatment of algae problems, resulting in dissatisfaction with the service provided.
How the reviews break down
4.6★ average from 52 Google reviews
- 5★46 88%
- 4★1 2%
- 3★0 0%
- 2★0 0%
- 1★5 10%
10% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Brakefield's Pool Service
- Swimming Pool Repair Service
Offers repair solutions for various pool issues, including structural damage and equipment malfunctions.
- Veteran-owned business
- On-site service available
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
- LGBTQ+ friendly
- Transgender safe space
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