Big D Pools

Name: Big D Pools
Address: 2720 Royal Ln #220, Dallas, TX 75229, Dallas, TX, US
Telephone: +1214-247-7665

Reviews read through Jul 28, 2026 · Scored Aug 28, 2026 · 112 reviews read

2720 Royal Ln #220, Dallas, TX 75229

214-247-7665

Visit Website

62.2

DFW Pros score

4.7★ 134 reviews112 read in full

Best for: Emergency repairs, knowledgeable staff

Big D Pools specializes in pool repair services. The company offers a range of solutions to address various pool maintenance needs. Specific details about services and pricing are not provided.

Ranked in: Best Pool Repair in DFW

What reviewers consistently mention

Several reviewers mention that Big D Pools responds quickly to service requests, often providing same-day service, especially in emergencies.
Many customers appreciate the knowledge and professionalism of the staff, highlighting their ability to accurately diagnose and resolve issues.

Watch out for

Multiple customers express frustration with Big D Pools' lack of communication, reporting missed appointments and delays in service.
Several reviewers also highlight dissatisfaction with service quality, noting ineffective repairs and unresolved warranty issues after service.
There are complaints about the responsiveness of the owner, with some customers describing significant delays in communication following service requests.

How the reviews break down

4.7★ average from 134 Google reviews

5★
116 87%
4★
8 6%
3★
2 1%
2★
1 1%
1★
7 5%

6% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Big D Pools specializes in pool repair services, focusing on diagnosing issues with pool heaters and pumps. The business is known for its responsive service and commitment to quality work.

Services offered by Big D Pools

Swimming Pool Contractor: Offers construction and installation services for new swimming pools.
Hot Tub Repair Service: Provides repair services for hot tubs to ensure proper functionality.
Landscape Architect: Specializes in designing outdoor spaces with a focus on aesthetics and functionality.
Landscape Designer: Creates detailed plans for landscaping projects, enhancing outdoor environments.
Landscape Lighting Designer: Designs lighting solutions to enhance the beauty and safety of outdoor spaces.
Landscaper: Offers maintenance and installation services for gardens and outdoor areas.
Masonry Contractor: Provides masonry services for structures such as patios, walls, and walkways.
Swimming Pool Repair Service: Offers repair solutions for various issues related to swimming pools.
Tile Contractor: Specializes in the installation and repair of tiles for various surfaces.