Baylor Scott & White Surgicare - Carrollton
Reviews read through Mar 11, 2026 · Scored Aug 28, 2026 · 20 reviews read
Best for: Experienced surgical team, attentive nursing staff
Listing details verified 6 days ago.
Baylor Scott & White Surgicare in Carrollton ranks for its experienced surgical team and attentive nursing staff, which have received positive feedback for care and professionalism. However, significant complaints regarding the billing process and communication delays impact its overall reputation, making it important for potential patients to be aware of these challenges.
What reviewers consistently mention
Several reviewers indicate that the medical and nursing staff provide attentive and compassionate care during procedures and recovery phases, contributing positively to their surgical experiences.
Many reviews highlight the professionalism and expertise of the surgical team, with reviewers noting successful outcomes and a high level of care during their procedures.
Watch out for
Several customers report significant issues with billing practices, including overpayment and a lack of timely refunds for excess charges, leading to frustration and dissatisfaction.
Numerous customers experience delays in scheduling and unclear communication regarding surgery times, contributing to dissatisfaction with the overall process.
Multiple reviewers describe difficulties in reaching the billing department for inquiries or resolution of issues, citing a lack of responsiveness and poor customer service.
How the reviews break down
3.0★ average from 21 Google reviews
- 5★8 38%
- 4★2 10%
- 3★1 5%
- 2★3 14%
- 1★7 33%
48% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Baylor Scott & White Surgicare - Carrollton
- Surgical Center
The facility provides a range of surgical procedures in a controlled and sterile environment.
- Doctor
Medical professionals offer comprehensive evaluations and treatment plans tailored to patient needs.
- Medical Clinic
The clinic delivers various healthcare services, focusing on patient assessment and management.
- Surgeon
Surgeons perform specialized surgical interventions, utilizing advanced techniques and equipment.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Restrooms available
- Appointments recommended
- Accepts credit cards
Categories
Cities
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