Baylor Scott & White Surgical Institute - Irving
Reviews read through Aug 20, 2026 · Scored Aug 28, 2026 · 9 reviews read
Listing details verified 6 days ago.
Baylor Scott & White Surgical Institute - Irving distinguishes itself through its friendly and professional staff, which many patients commend. The cleanliness of the facility also receives positive remarks, contributing to a favorable overall experience. However, issues with post-surgical communication and extended wait times are common concerns that potential patients should consider.
What reviewers consistently mention
Several reviewers highlight the professionalism and friendliness of the staff, noting that they provided excellent service throughout the surgical process.
Multiple customers appreciate the cleanliness of the facility, describing it as spotless and well-maintained during their visits.
Watch out for
Several reviewers report negative experiences with communication post-surgery, mentioning a lack of information from doctors regarding their procedures.
Multiple customers express dissatisfaction with long wait times, stating they spent hours waiting for care without adequate updates.
How the reviews break down
4.4★ average from 14 Google reviews
- 5★12 86%
- 4★0 0%
- 3★0 0%
- 2★0 0%
- 1★2 14%
14% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.
Services offered by Baylor Scott & White Surgical Institute - Irving
- Surgical Center
The facility provides a range of surgical procedures with a focus on patient care and safety.
- Doctor
Qualified medical professionals offer consultations and surgical options tailored to patient needs.
- Medical Clinic
The clinic provides comprehensive medical services, including evaluations and follow-up care.
- Surgeon
Experienced surgeons perform various surgical interventions, emphasizing precision and patient outcomes.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Restrooms available
- Appointments recommended
- Accepts credit cards
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