Back & Neck Care Center of Bedford
Reviews read through Aug 25, 2026 · Scored Aug 28, 2026 · 120 reviews read
Best for: Chronic pain management and attentive staff
Listing details verified 5 days ago.
Back & Neck Care Center of Bedford is recognized for its skilled chiropractor, Dr. Chatfield, who is frequently praised for his effectiveness in relieving pain and attentiveness to patient needs. Despite some complaints about scheduling and communication issues, the overall sentiment reflects a strong appreciation for the staff and their care approaches, making it a reputable choice for chiropractic services in Bedford.
What reviewers consistently mention
Several reviewers note the friendly and helpful staff at Back & Neck Care Center of Bedford, highlighting their professionalism and accommodating nature.
Many customers describe Dr. Chatfield as attentive and effective in addressing their individual needs, often reporting significant relief from pain after treatments.
Watch out for
Several reviewers mention issues with scheduling and communication, including missed appointments and lack of notification about policy changes regarding mask mandates.
Multiple customers express concern about rushed consultations and aggressive treatments, indicating that not every experience meets their expectations for personalized care.
Some reviewers report inconsistent wait times, with variability in how quickly they are seen for appointments despite expectations set by staff.
How the reviews break down
4.8★ average from 162 Google reviews
- 5★151 93%
- 4★6 4%
- 3★0 0%
- 2★0 0%
- 1★5 3%
Low ratings are rare here — 3% of reviews are one or two stars.
Services offered by Back & Neck Care Center of Bedford
- Chiropractor
This chiropractor offers a holistic approach to pain relief and dysfunction, utilizing advanced techniques such as electrotherapies and non-surgical spinal decompression.
- Massage Therapist
The massage therapy services focus on restoring well-being through personalized treatments designed to alleviate pain from injuries and daily stress.
- Wheelchair accessible entrance
- Wheelchair accessible parking
- Wheelchair accessible restroom
- Restrooms available
- Appointments recommended
- Accepts credit cards
Categories
Cities
Where Back & Neck Care Center of Bedford ranks
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