Is it necessary to clean air ducts regularly?

Yes, ducts should be cleaned every 3 to 5 years to improve air quality and efficiency. Accumulated dust and debris can reduce airflow.

What should I do if my AC is blowing warm air?

Check the thermostat and filter first. If those are fine, it may indicate low refrigerant or a compressor issue; consider scheduling a service.

Do you provide maintenance plans for HVAC systems?

Yes, maintenance plans are available and include seasonal checkups for heating and cooling systems to help prevent breakdowns.

How quickly can you respond to an AC emergency?

Urgent air conditioning services are prioritized to restore cooling as quickly as possible during high-demand periods.

What options are available for upgrading an HVAC system?

Energy-efficient upgrades can include high-efficiency filters, smart thermostats, or insulation improvements without a full system replacement.

Arthur Heating & Air

Name: Arthur Heating & Air
Address: 3015 Main St, Rowlett, TX 75088, Rowlett, TX, US
Telephone: +1469-200-2354

Reviews read through Aug 7, 2026 · Scored Aug 11, 2026 · 134 reviews read

3015 Main St, Rowlett, TX 75088

469-200-2354

Visit Website

91.2

DFW Pros score

5.0★ 550 reviews134 read in full

Best for: Fast response, knowledgeable technicians

Listing details verified 9 days ago.

Arthur Heating & Air stands out for its rapid response time and the professionalism of its technicians. Customers frequently report that technicians arrive quickly, especially in emergencies, and take the time to explain problems and solutions effectively. This combination of promptness and thorough communication has created a loyal customer base, although some have noted concerns about pricing and occasional service delays. Overall, the company is recognized for its commitment to customer satisfaction and technical expertise.

Ranked in: Best HVAC Contractors in DFW, HVAC Contractors in Rowlett

What reviewers consistently mention

Several reviewers highlight the prompt response time of technicians, often noting same-day service for AC issues, with technicians arriving within hours of the call, particularly in emergencies.
Multiple customers describe the technicians as knowledgeable and professional, often taking the time to explain repairs and maintenance thoroughly, which contributes to a sense of trust.

Watch out for

A few customers mentioned initial dissatisfaction with service or misunderstandings, although these issues were usually resolved quickly by the company.
There are indications that some customers experienced delays in service appointments due to high demand, although this is not a consistent complaint.

How the reviews break down

5.0★ average from 550 Google reviews

5★
547 99%
4★
2 0%
3★
0 0%
2★
0 0%
1★
1 0%

Low ratings are rare here — 0% of reviews are one or two stars.

Arthur Heating & Air provides HVAC services, including system installations and quick repairs. The knowledgeable staff can assist with various heating and cooling needs.

Services offered by Arthur Heating & Air

HVAC Contractor: This business provides comprehensive HVAC services, focusing on maintaining and optimizing heating and cooling systems for efficiency.
Air Conditioning Contractor: Expertise includes installation and maintenance of air conditioning systems to ensure optimal performance and energy efficiency.
Air Conditioning Repair Service: Offers repair services for malfunctioning air conditioning units, addressing issues to restore comfort and system reliability.
Air Conditioning System Supplier: Supplies a variety of air conditioning systems designed to meet different cooling needs and preferences.
Air Duct Cleaning Service: Provides air duct cleaning to improve indoor air quality and enhance the efficiency of heating and cooling systems.
Air Filter Supplier: Offers a selection of air filters to support effective air purification and system performance.
Heating Contractor: Delivers heating system installation and maintenance services to ensure reliable warmth during colder months.
Heating Equipment Supplier: Supplies a range of heating equipment suitable for various residential and commercial applications.
Mechanical Contractor: Specializes in mechanical systems, providing installation and maintenance services for efficient operation.