Arrow Electric Service

Reviews read through May 27, 2026 · Scored Aug 8, 2026 · 136 reviews read

68.1
DFW Pros score
4.8 146 reviews136 read in full

Best for: Prompt service and thorough explanations

Arrow Electric Service

Arrow Electric Service earns a notable ranking due to its consistent responsiveness and knowledgeable staff. Customers appreciate the team's ability to troubleshoot issues effectively, often resolving problems over the phone. Despite some recurring complaints regarding communication and pricing, the overall sentiment highlights professionalism and integrity, making them a reliable option for both residential and commercial electrical needs.

What reviewers consistently mention

  • Several reviewers describe Arrow Electric's team as responsive and knowledgeable, often solving issues over the phone without an on-site visit.

  • Multiple customers praise Henry's professionalism and detailed explanations during repairs, noting that he communicates effectively and is transparent about pricing.

Watch out for

  • Several reviewers report significant issues with communication, including missed appointments and a lack of follow-up after initial inquiries.

  • Some reviewers express dissatisfaction with pricing practices, mentioning charges for incomplete work or unclear estimates.

How the reviews break down

4.8★ average from 146 Google reviews

  • 5
    135 92%
  • 4
    4 3%
  • 3
    1 1%
  • 2
    0 0%
  • 1
    6 4%

Low ratings are rare here — 4% of reviews are one or two stars.

Veteran-owned business

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