Angel AC and Refrigeration

Name: Angel AC and Refrigeration
Address: 11300 Limestone Dr, Balch Springs, TX 75180, Balch Springs, TX, US
Telephone: +1469-986-5919

Reviews read through Aug 4, 2026 · Scored Aug 11, 2026 · 55 reviews read

11300 Limestone Dr, Balch Springs, TX 75180

469-986-5919

Visit Website

69.3

DFW Pros score

4.8★ 57 reviews55 read in full

Best for: Professional service, thorough diagnostics

Listing details verified 2 days ago.

Angel AC and Refrigeration receives recognition for its knowledgeable technicians and strong customer service, as many customers appreciate the thorough diagnostics and explanations provided by staff. However, notable installation issues and complaints about upselling and communication gaps can impact overall satisfaction. The company has established itself as a reliable option for HVAC needs, especially for those who value thorough service.

Ranked in: Best HVAC Contractors in DFW

What reviewers consistently mention

Several reviewers highlight the professionalism and thoroughness of technicians during service, with specific praise for Daniel and Erika, reflecting consistent quality in work.
Customer service is frequently commended, with multiple reviewers mentioning quick response times and effective communication, particularly in resolving issues smoothly and efficiently.

Watch out for

Multiple customers report significant installation issues, such as poor drainage and inadequate planning, leading to costly repairs needed shortly after service.
Some reviewers express dissatisfaction with responsiveness during service calls, particularly when attempting to resolve ongoing issues or needing prompt assistance.
Several reviewers mention unexpected charges or upselling of services, which may lead to frustration with the overall experience.

How the reviews break down

4.8★ average from 57 Google reviews

5★
53 93%
4★
0 0%
3★
1 2%
2★
1 2%
1★
2 4%

5% of these reviews are one or two stars. A high average with a tail like that usually means something specific goes wrong for a minority of customers, which is what the cautions below are drawn from.

Angel AC and Refrigeration specializes in HVAC services, focusing on construction projects, addressing issues like leaks, and providing detailed plans and pricing information.

Services offered by Angel AC and Refrigeration

HVAC Contractor: Provides installation, maintenance, and repair services for heating, ventilation, and air conditioning systems.
Air Conditioning Contractor: Specializes in the installation and servicing of air conditioning units for residential and commercial properties.
Air Conditioning Repair Service: Offers diagnostic and repair services for malfunctioning air conditioning systems.
Commercial Refrigerator Supplier: Supplies and installs commercial refrigeration units suitable for various business needs.
Heating Contractor: Handles installation, maintenance, and repair of heating systems for both residential and commercial settings.