Alamo Termite & Pest Control

Reviews read through Aug 10, 2026 · Scored Aug 12, 2026 · 139 reviews read

79.8
DFW Pros score
4.8 2,349 reviews139 read in full

Best for: Knowledgeable technicians, responsive service

Alamo Termite & Pest Control

Listing details verified 3 days ago.

Alamo Termite & Pest Control stands out for its knowledgeable technicians and quick response times. The recurring praise for Chayton's thorough and informative service illustrates a consistent strength in technician quality. However, challenges in customer service and cancellation processes are noted, which may affect overall satisfaction for some clients. Despite these concerns, many customers appreciate the effectiveness of the pest treatments, adding a positive dimension to their experience.

What reviewers consistently mention

  • Several reviewers note that the technicians, especially Chayton, are knowledgeable and thorough when addressing pest issues. Multiple customers mention that he explains treatments well, making them feel informed and confident in the service provided.

  • Reviews highlight the overall professionalism and friendliness of the staff. Many customers appreciate the courteous nature of technicians and office personnel, reflecting positively on the company's customer service approach.

  • Several customers report that the company is responsive and quick to schedule appointments, often accommodating urgent requests. Reviewers find it easy to book services, contributing to a positive experience.

  • Multiple reviewers express satisfaction with the effectiveness of the pest control services. Many indicate that pest issues were resolved or significantly reduced following treatment.

Watch out for

  • Several customers express frustrations regarding difficulties in canceling services, citing long wait times and inadequate communication when trying to do so. This recurring issue becomes a point of contention for multiple reviewers.

  • A number of reviews indicate issues with pricing, particularly feeling that services are overpriced and that customers are pressured into unnecessary treatments. This sentiment is echoed across several complaints.

  • Several reviewers report negative experiences with customer service, particularly mentioning poor communication and unprofessional behavior from some staff members. This has led to dissatisfaction among several customers.

How the reviews break down

4.8★ average from 2,349 Google reviews

  • 5
    2,184 93%
  • 4
    63 3%
  • 3
    16 1%
  • 2
    13 1%
  • 1
    73 3%

Low ratings are rare here — 4% of reviews are one or two stars.

Services offered by Alamo Termite & Pest Control

Pest Control Service

This company offers comprehensive pest control services for both residential and commercial properties, utilizing skilled staff and technology to manage infestations effectively.

On-site service available
Wheelchair accessible parking
Appointment required

Categories

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