AC Pros

Name: AC Pros
Address: 577 Sterling Dr, Richardson, TX 75081, Richardson, TX, US
Telephone: +1972-736-8864

Reviews read through Aug 8, 2026 · Scored Aug 11, 2026 · 119 reviews read

577 Sterling Dr, Richardson, TX 75081

972-736-8864

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80.0

DFW Pros score

4.8★ 1,104 reviews119 read in full

Best for: Timely service, thorough technicians

Listing details verified 8 days ago.

AC Pros is noted for its responsive scheduling and thorough approach among technicians, which emphasizes clear communication of needed repairs and maintenance options. However, the company has faced criticism for pricing that several customers felt was above market rates. This duality of strong service coupled with pricing concerns positions AC Pros as a viable choice for those prioritizing prompt service and thorough diagnostics.

Ranked in: Best HVAC Contractors in DFW, HVAC Contractors in Richardson

What reviewers consistently mention

Several reviewers mention the professionalism and thoroughness of technicians, highlighting clear communication about their work and options available for repairs or replacements.
Many customers appreciate the timely scheduling for services, with multiple reports of same-day appointments being available when their AC units failed.

Watch out for

Several customers express dissatisfaction with high pricing for services, with some noting estimates that were significantly higher than competitors.
Multiple reviews highlight concerns related to inconsistent service quality; some technicians were noted as less thorough compared to others during different visits.

How the reviews break down

4.8★ average from 1,104 Google reviews

5★
1,012 92%
4★
38 3%
3★
10 1%
2★
6 1%
1★
38 3%

Low ratings are rare here — 4% of reviews are one or two stars.

AC Pros provides HVAC services in Richardson, focusing on thorough inspections, quick diagnosis, and thermostat or capacitor replacements. The team is known for its courteous and helpful staff.

Services offered by AC Pros

HVAC Contractor: Experienced technicians provide comprehensive HVAC services, including installation, maintenance, and repairs for various systems.
Air Conditioning Contractor: Licensed professionals specialize in the installation and maintenance of air conditioning units, ensuring optimal performance.
Air Conditioning Repair Service: Technicians offer prompt air conditioning repair services to address system malfunctions and restore comfort.
Heating Contractor: Qualified experts handle heating system installations and repairs, ensuring efficient operation during colder months.